Is Great the enemy of Good?

Retail is now in a phase of transition. On line shopping is flattening and in-store sales are growing. Retailers are struggling to upgrade their store systems to meet high consumer expectations. The questions are: Do I rip and replace with...

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Looking back, planning forward!

If you're a retailer that has faced the challenges of Covid and remained in business you're a survivor. Now that you have weathered the critical part of the retail calendar which for many independent stores determines their annual profit it's...

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Supply Chain effect on the independent retailer

[caption id="attachment_920" align="alignnone" width="450"] 49125610 - red christmas gift card with wine ribbon and gold snowflakes[/caption] The world wide supply chain issue reportedly will affect all retail segments but will be particularly hard on the smaller retailer. Wal-Mart, Target and...

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Calculating the TCO- Total Cost of Ownership

[caption id="attachment_1202" align="alignnone" width="450"] You decided as a retailer you need to replace your current store systems to compete in today's Omni-channel, digital retail environment. The first step in the process is to document features and requirements the new system...

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How to choose the right POS system for your store:

Choosing the right point–of- sale (P.O.S.) system for your store can be a confusing project. Where do you start? What questions should you ask? How much technical expertise do you need? There are common questions, so let’s examine the process....

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IOT Playbook

Channel Pro June 2021 IOT Playbook

From Russia, Ransomware, Made to Order

[caption id="attachment_1189" align="alignnone" width="450"] This was the headline from Sunday's May 31 New York Times. Ransomwear is no longer  some hacker in a third world country trying to make few dollars. Cyber crime has become a sophisticated enterprise. It's the...

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Optimism is the key to meeting the challenges of 2021

The retrospective of how 2020 changed retail in the US will be a case study by the Business Schools for years to come. Briefly we all experienced the changes first hand either as retailers or consumers. If you were fortunate...

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