Is Great the enemy of Good?
Retail is now in a phase of transition. On line shopping is flattening and in-store sales are growing. Retailers are struggling to upgrade their store systems to meet high consumer expectations. The questions are: Do I rip and replace with...
Read MoreLooking back, planning forward!
If you're a retailer that has faced the challenges of Covid and remained in business you're a survivor. Now that you have weathered the critical part of the retail calendar which for many independent stores determines their annual profit it's...
Read MoreSupply Chain effect on the independent retailer
[caption id="attachment_920" align="alignnone" width="450"] 49125610 - red christmas gift card with wine ribbon and gold snowflakes[/caption] The world wide supply chain issue reportedly will affect all retail segments but will be particularly hard on the smaller retailer. Wal-Mart, Target and...
Read MoreCalculating the TCO- Total Cost of Ownership
[caption id="attachment_1202" align="alignnone" width="450"] You decided as a retailer you need to replace your current store systems to compete in today's Omni-channel, digital retail environment. The first step in the process is to document features and requirements the new system...
Read MoreHow to choose the right POS system for your store:
Choosing the right point–of- sale (P.O.S.) system for your store can be a confusing project. Where do you start? What questions should you ask? How much technical expertise do you need? There are common questions, so let’s examine the process....
Read MoreFrom Russia, Ransomware, Made to Order
[caption id="attachment_1189" align="alignnone" width="450"] This was the headline from Sunday's May 31 New York Times. Ransomwear is no longer some hacker in a third world country trying to make few dollars. Cyber crime has become a sophisticated enterprise. It's the...
Read MoreOptimism is the key to meeting the challenges of 2021
The retrospective of how 2020 changed retail in the US will be a case study by the Business Schools for years to come. Briefly we all experienced the changes first hand either as retailers or consumers. If you were fortunate...
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