Some of Our Retail Technology Consulting Clients
Madison Square Garden
Madison Square is located in New York City and is the home arena of the New York Knicks and Rangers. It also hosts many premiere events and concerts. They have over a dozen retail outlets within the Garden.
Project Scope: To determine the best POS and retail consulting technology strategy to meet the current needs and anticipated growth over the next seven to ten years. The discovery phase of the project included the evaluation of their current inventory management software system which was being used for retail sales and food and beverage sales. A determination had to be made if the food and beverage could be customized to meet the needs of the retail outlets this resulted in a “GAP” analysis to document the features that were missing. Once it was decided that a separate retail system was required a “System Needs” document was developed detailing the system requirements for, POS, merchandising, purchasing and receiving, customer tracking and Ecommerce. The project is currently is the vendor evaluation stage of the project.
Agata & Valentina
Agata & Valentina is a family-owned and operated specialty food business and New York institution established on the Upper East Side in 1993. A second location opened in Greenwich Village in 2012. Their business was born of a passion for fine foods from Sicily, Italy, and around the globe, which drives their desire to share the absolute highest quality products and authentic hand-made prepared foods and pastries with their customers. With a collective 150 years of experience between them, they bring a spirit of hands-on innovation and excitement, as well as tradition to every aspect of our business.
This project is my fourth with Agata & Valentina and involved the upgrading of their current POS system. The unique aspects of this project were food costing and recipe management requirements and the integration of the system to their online shopping site. Like many specialty retailers is today’s hyper competitive market enabling customers to shop by mobile devices and online were essential. The transition of the new system was completed just prior to Thanksgiving in time to meet the challenges of their busiest time of the year.
Diddams Party & Toy Store
Diddams Party & Toy Store is a family owned and operated business of five stores providing service to the community for over twenty five years. Their goal is to be the Peninsula’s premier provider of party supplies. Diddams is proud of its long history of spectacular service and creativity.
They know how much thought and effort goes into planning even the smallest party and understand how important your event is to you and your guests. That’s why their dedicated to helping you throw your best party with the help of our staff.
From associates to executives, they are all from right here in your community. They buy local, so you can buy local. You’d be surprised at how many families they support right here in our community, by purchasing and selling their products in our stores. Because they purchase from a far richer vendor list than their competitors, they guarantee that you will find things at Diddams that you won’t find elsewhere.
This project entailed moving Diddams from a manual labor intensive processes to a computer based ordering and inventory management system. The challenging factors that had to be addressed were the large number of sku’s and the advanced ordering and seasonal factors. The success of this project was greatly influenced by management’s commitment to changing to get better control of their inventory levels and profitability. They have a long term commitment to utilizing the system to its’ fullest to ensure their continued growth and profitability.
Five systems were thoroughly evaluated from a features perspective and the vendor’s track record of successfully implementation and support of their system.