Choosing the right point–of- sale (P.O.S.) system for your store can be a confusing project. Where do you start? What questions should you ask? How much technical expertise do you need? There are common questions, so let’s examine the process....
Read MoreSteps one and two: Choosing the right point–of- sale (P.O.S.) system for your store can be a confusing project. Where do you start? What questions should you ask? How much technical expertise do you need? There are common questions, so...
Read MoreAs usual the show was dizzying display of retail technology. Since my clients are independent retailers I walk the show looking for companies that offer solutions for that market segment. I also spent time with the tier one providers to...
Read MoreRetail is a data driven business so it should follow that the more data you have the better. Not necessarily so if your not looking at in the right context. We tend to look at data at that moment...
Read MoreThe challenge when assessing the changes you want to make that will improve your bottom is setting goals you can achieve. A number of years ago we developed an approach that could result in achievable goals, think one-percent. Focus on...
Read MoreI just received my last print copy of Newsweek. From now it will only be available in a digital version. My subscription has spanned over forty years so by that standard I’m a loyal reader. Tina Brown in her Periscope...
Read MoreI receive a call earlier this week from an old client. He’s an outdoors sporting goods retailer who sells guns. The call was essentially to discuss some new technology he’s considering for next year but it morphed into the...
Read MoreI just retuned from the Business Optimization Conference in New York. Other than the $150 ticket for making an illegal right turn it was a worthwhile investment of two days. As with most conferences you try glean a few new...
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