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Mobility from the retail perspective

My last blog post dealt with Social Media and Digital Influencers. Now let’s look at mobility from the retail perspective. Apple has been the forerunner of the un-tethered sales associate with Nordstrom and Lowes following suit. There are clearly retail...

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Word of Mouth Marketing

WOMM is still the number one influencer for acquiring new customers. The digital age has changed the model from one to one to one to many. Customers now have a megaphone by which they can communicate exactly how they feel...

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The self inflicted wound.

I have two POS consulting projects that are the beginning stages. My first step in the process is to indentify the client’s needs and the second is to qualify vendors who can meet their needs. I begin to evaluate vendors’...

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Hospitals and retail where do they intersect?

I’ve recently had the occasion of spending a lot time in the hospital visiting friends. Both are in the intensive care units of their respective hospital units receiving critical care. While visiting there is a lot of time spent sitting...

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Retailers weathered the storm!

Charlotte arrived late Friday night and as predicted and was a bona fide blizzard. I had thirty inches of snow in my drive way and the highways were closed in Connecticut until 4:00 pm Saturday afternoon. Saturday was devoted to...

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The impending storm for some retailer it’s white gold!

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We are anticipating a blizzard type snow storm in the northeast starting today. The timing is reminiscent of the blizzard of 1978 that forced Massachusetts to close down for the better part of a week. The significance of storm was...

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In retail it’s about having an efficient inventory!

I presented a webinar last week and one of the topics we discussed was inventory turn. A number of the participants on the webinar followed up with me to get a litter deeper in the subject.  I'm reposting this blog...

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How to successfully choose and implement a retail POS system steps 5&6

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Step Five: the Utilization Plan Now that you own it, make it work for you. Getting a return on your investment is a primary goal. Purchasing is the cornerstone of system utilization. Once you have three or four months of...

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