1.Not a well thought out vendor selection process: You need to write a detailed document listing the features you must have and those you would like from the new system. This document serves as the checklist for evaluating vendors. 2.Don’t...
Read More1. What is the total cost of ownership (TCO) over a five year period? 2. Does the monthly fee include upgrades and support? 3. How does the five year TCO compare to a five year lease/purchase option? 4. How many...
Read MoreOn the surface there are many reasons for a retailer to choose a SaaS POS system over an on premise solution. When you examine the benefits of the SaaS model it almost seems like a no-brainer. There are some real...
Read MoreSaaS has emerged onto the point of sale landscape in a big way. As with many technologies there is some confusion and things you shouldconsider when you evaluate a SaaS solution. This is the first of three blog posting I...
Read MoreOccasionally I get a call from a retailer asking me if I can recommend the best POS system for their store. As you might guess there no pat answer to the questions and it requires some information to a least...
Read MoreWhen should a consultant back off and let the client have their way even if you know it’s not the best option. It took me a while in my consulting career to realize that a one size fits all approach...
Read MoreIt is estimated that every penny increase in gasoline translates into approximately $1 billion in household energy consumption. I realize there is some economic benefit derived from energy consumption however the negative effect on discretionary consumer spending is far greater...
Read MoreI’ve been following the swipe fee settlement issue with great interest. My primary source of information has been the NRF’s Retail Big Blog. The NRF is diligent in fighting this issue and in particular the conditions for retailers to accept...
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