Blog

Six takeaways from NRF, the toy store of retail technology

This year’s National Retail Federation Show was jam packed and alive with activity. From a “What’s New” perspective there was nothing that blew me away but there were some refinements and enhancements of existing technology. The major focus was “Customer...

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Set it and forget it!

Ron Popeil made the phrase “Set it and forget it” famous on the infomercials selling his Ronco Rotisseries. The phrase made sense for that product but unfortunately it’s become the way many people manage their POS system. When they initially...

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Seven things to consider for 2015

Scrutinize your margins- Can you find department where you can increase them 1%-2%- Reduction in energy costs have created some upward price elasticity 2. Evaluate the security of your systems and take the necessary steps to protect your data 3. ...

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Retail has become a race to the bottom!

We’ve survived Black Friday and now have gotten past Cyber Monday. It was easy for me I ignored them. The whole concept of these retail gimmicks is simply a game of chicken between the big box retailers and the consumer....

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The Gift that keeps on giving!

Many retailers have treated gift cards as an add-on on sale or incremental business. Gift cards are more than that, and should be displayed and presented to customers much more prominently. I have some clients who put up a holiday...

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The value of an informed sales clerk

My cell plan is due to expire at the end of this month so I decided to pay a visit to local dealer and discuss my options. My mindset going in was the same as when I review my cable...

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The Mobile Payment turf war!

The news this week has been abuzz with the launching of Apple Pay and how its butting heads with Current C, the Walmart initiated payment solution. Both Best Buy and Target are also supporting the Current C mobile payment option....

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Don’t forget the front line people when accessing your POS needs

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I’m in the midst of building a needs document for two clients as an evaluation tool for a new POS system. We are working together to gather all the relevant information on inventory, purchasing and receiving, the reports they use,...

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